Colson Hicks Eidson is investigating claims against health insurance companies for providing what are sometimes referred to as “ghost networks” to consumers. Ghost networks refer to inaccurate healthcare provider directories maintained by health insurance companies that list providers as being in-network, when they are not actually in-network, are not actually accepting patients, or don’t exist at all. Patients who buy these health insurance policies believing they are covered for services only to discover they cannot actually find any in-network doctor to treat them.

This deceptive tactic has serious consequences for patients seeking mental illness or mental health treatment. When individuals seek help for mental health concerns, timely access to care is crucial. Discovering that the providers listed by their insurance company are not actually available can delay or prevent patients from receiving the support they urgently need or force them to pay out-of-pocket for treatment that should have been covered in-network.

Colson Hicks Eidson is committed to holding health insurance companies accountable for their actions and advocating for the rights of those affected by ghost networks. If you or a loved one have experienced difficulties accessing mental health care due to ghost networks or similar deceptive practices by insurance companies, you may be entitled to compensation.

Contact Colson Hicks Eidson today to learn more about your legal options.